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How can I transfer or retrieve emails and files before the account is closed?
Description
Topics: Email, Mailing Lists, and Collaboration
Each user is responsible for independently retrieving the personal data contained in their email account.
Users are requested to complete the transfer before the account’s expiry date, exporting or copying only the data they are authorized to retain, in compliance with privacy regulations and professional obligations. Please also verify in advance that sufficient storage space is available in the destination account.
If the account closure is imminent or access has already been blocked, please contact the Help Desk promptly.
Last modification: 13/10/2026