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Mailing lists and groups

Google Groups is a service that allows you to create and manage email-based communication groups and online forums. It allows you to collaborate with groups of people both inside and outside your school. It can also be used as a collaborative inbox for shared request management.

Access the service

Features

  • Creation of communication groups based on email or online forums.
  • Collaborative email management through shared inboxes.
  • Assignment of topics to group members.
  • Tracking of request status (e.g. resolved).
  • Organization of topics using tags and filters.
  • Inclusion of external users in groups.

Requirements

  • Institutional account of the School.
  • Authorization to manage groups.

Designed for

Faculty members, Students, Technical and administrative staff

Get started

  1. Accedere al servizio Google Gruppi con il proprio account di Ateneo.
  2. Creare un nuovo gruppo specificando nome e indirizzo email.
  3. Configurare il tipo di gruppo (es. casella collaborativa o forum).
  4. Aggiungere i membri interni al gruppo.
  5. Abilitare, se necessario, l’accesso a utenti esterni.
  6. Configurare le autorizzazioni e le modalità di gestione dei messaggi.
  7. Utilizzare il gruppo per ricevere e gestire le comunicazioni.
  8. Assegnare, classificare e monitorare gli argomenti tramite le funzionalità disponibili.

FAQ

  • Open Google Groups SNS: From the Google homepage, click the App Launcher in the top right corner of the page, next to your name.

  • Click Groups.

  • Alternatively, access directly from https://groups.google.com.

  • Press "Browse All." Since there may be many groups, you can use the search bar to perform a search.

You can use basic permissions to decide who can join the group and who can post and view topics.
Basic permissions are set as follows:

  1. Open Google Groups.

  2. Click My Groups > the name of the group you want to edit.

  3. Click Manage in the top-right corner.

  4. Click Permissions > Basic Permissions in the left menu.

At this point, a page appears where you can change permissions. Specifically, if you want to allow members outside your organization to access the group, you need to check the Allow new users not on sns.it box.

For more information on managing permissions, see the Group Membership and Group Permissions help page.

  • Open Google Groups SNS: From the Google homepage, click the App Launcher in the top right corner of the page, next to your name.

  • Click Groups.

  • Alternatively, log in directly at https://groups.google.com/my-groups.

  • Press the red "CREATE GROUP" button and fill in the fields.

The following video tutorial explains the procedure in detail: Video tutorial on creating Groups.

For more information, see the definition of general information and settings.

Yes, it is possible to create groups that also include people outside of the SNS.

  Documentation

  Get Help

The competent office is Infrastructure Service.

For support contact the Help Desk

Last modification:  29/04/2026