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Mobile telephony service

The University’s mobile telephony service provides staff with voice and data connectivity to support institutional activities, including off-site work, under the Mobile Telephony 9 agreement.

The service includes SIM cards and, where required, mobile devices configured with predefined plans.

Use of the service

Use of the service is governed by the Guidelines for the Assignment and Use of Telephone and Data Cards and Mobile Communication Devices, which we recommend reading in full. The following points are particularly important.

• The Terminal recipient is required not to install unauthorized software and to protect the devices from unauthorized access, in order to safeguard the University's data and network.
• The assignment of the Terminal is automatically terminated in the event of inactivity or termination of the relationship with the University. In such situations, the assignee is required to promptly return the cards and devices received.
• The return will be considered valid only if it includes all assigned material, even if damaged, as well as packaging, power supplies and accessories, even if not working, with the exception of the earphones.
• In the event of failure to return or incomplete returns, the Universityreserves the right to request the payment of penalties or additional costs incurred with the Service provider.

Unless otherwise specified, the configurations described below are available. All packages are automatically recharged (monthly packages on the first of the following month, daily packages the following day).

Personal use of the service

Employees may use their phone and data traffic for personal purposes through the DUAL SMART PA service, excluding terminals assigned for temporary needs.

Employees can subscribe to the service independently and digitally through a dedicated registration on the Vodafone website. This will allow them to access the pricing offered by the Administration and manage the service for personal use independently, with their own data and billing.

This service is guaranteed by prefixing the code "77" to the number called or the recipient of the SMS.

Available packages

PACKAGE P100 which includes, per month:

• Unlimited calls to national numbers and 20 minutes of international calls to landlines and mobiles,
• 300 SMS + 10 MMS,
• 100 Gb of internet data,
• Roaming with unchanged conditions in the EEA, UK, and Switzerland.

During the month, once the calls and SMS/MMS included in the package have been used up, the user will no longer be able to use the used-up traffic.
During the month, once the Gb included in the package have been used up, data transmission will be reduced to a maximum speed of no less than 32 kbps.

R100 PACKAGE (for director, deans, delegates, scientific managers of the structure, general secretary and managers) in addition to the P100 package which includes, for each day of use:

• 30 minutes voice in non-EEA area
• 30 SMS, 10MMS in non-EEA areas
• 100 Mb data in non-EEA area

Each enabled user can benefit from a maximum of three R100 packages per day.
Once the three packages are used up, voice and SMS/MMS traffic will no longer be possible until the following day.
Once the Mb contained in the three packages are used up, data transmission will be reduced to a maximum speed of no less than 32 kbps.

D100 data-only package for portable modems, tablets, etc. which includes, per month:

• 100 Gb of internet data traffic in the EEA, UK, and Switzerland
• 100 Mb of internet data traffic outside the EEA

Once the Gb contained in the package are used up, data transmission will be reduced to a maximum speed of no less than 32 kbps.

RD100 PACKAGE in addition to the D100 package (only for users who make a motivated request) which includes, per day

• 100Mb data in non-EEA areas

Each enabled user can benefit from a maximum of three RD100 packages per day. Once the Mb contained in the package are exhausted, data transmission will be reduced to a maximum speed of no less than 32 kbp.

Features

• Make unlimited national calls.
• Send SMS and MMS within plan limits.
• Access monthly mobile data traffic.
• Use roaming in SEE area, United Kingdom and Switzerland.
• Access additional packages for extra-SEE usage.
• Use dedicated SIMs for data devices.

Requirements

• Be authorized SNS staff.
• Have an institutional account.
• Accept service usage guidelines.
• Comply with device security policies.

Designed for

Faculty members, Technical and administrative staff

Get started

1. Send a request to telefonia@sns.it.
2. Receive SIM and device assignment.
3. Read the service guidelines.
4. Use the assigned plan.
5. Use code 77 for personal traffic if needed.
6. Protect the device from unauthorized access.
7. Avoid installing unauthorized software.
8. Return all equipment when assignment ends.

FAQ