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Institutional account

The @sns.it account is provided free of charge to all those who formally collaborate with the University.

Upon registration or signing the contract, the School automatically activates an account in the form name.surname@sns.it, and simultaneously activates a predefined set of services, depending on the individual's role (student, teacher, PTA, collaborator, etc.), relating to the administrative area, such as the pay slip and badge, and to the teaching area, such as the study plan.

If the user is required to activate an institutional email address (see Network usage policies), the institutional account corresponds to the GMail email credentials, which can be consulted from any computer with a web browser and an Internet connection by accessing the SNS Google Mail.

Furthermore, the institutional account provides access to all the School's IT services (for which the user is authorized) thanks to our IT systems integration policies.

What to do in case of problems

For any problems with your new account, please contact the Helpdesk service.

Designed for

Faculty members, Students, Technical and administrative staff

FAQ

To access all the School's online services, you must use your institutional @sns.it account.

If you experience authentication issues, you can use the password recovery procedure.

If this doesn't resolve the issue, you can contact the Help Desk service.

When setting or changing your institutional account password, your new password must meet the following requirements:

  • The minimum password length is 15 characters.
  • The characters must be standard ASCII characters (32-126). This includes:
  • !"#$%&'()*+,-./ 0123456789 :;<=>?@ ABCDEFGHIJKLMNOPQRSTUVWXYZ []^_` abcdefghijklmnopqrstuvwxyz {|}~
  • The password must contain at least 3 of the following categories:

    • lowercase characters
    • uppercase characters
    • numbers
    • punctuation marks

  • must not contain your first or last name
  • cannot be a dictionary word
  • must not contain diacritical (accented) characters

Last modification:  29/04/2026