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Scuola Normale Superiore
Scuola Normale Superiore
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What is the purpose of the @alumni.sns.it account?
How can I view the daily menu?
How do I request access to the canteen for my guests?
How can I get a document signed by international partners or external users who do not have a qualified digital signature?
Come si vota online?
How do I access Esse3?
How to request a digital signature using SPID credentials
What to do in an IT security emergency
Is there a platform for creating and managing a scientific event?
How can I create questionnaires or surveys for Research?
How can I reset or recover forgotten password?
How can I book a classroom for a class or event?
How can I create questionnaires or surveys for the PTA?
How to use remote signing via the web interface
How can I view my payslip or annual tax certificate?
Learn how to register and connect to the GuestSNS Wi-Fi network in a few easy steps
How do I connect using EDUROAM?
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Welcome kit
Student welcome kit
Welcome Kit for Teaching and Research Staff
Welcome Kit for Guests
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Welcome Kit for Technical, Administrative and Library Staff
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Scuola Normale Superiore
Primary Menu [EN]
Services
Esse3: Administrative and Academic Services
Canteen: Ristocloud
Institutional mailing list
Managing an IT security emergency
Viruses, spam, phishing and IT security
Mapping of IT services and system administrators
Creating a strong password
SNS website security certificates
U-Web Training
U-Web - Performance evaluation
U-Web -Declarations, Tax and social security data
U-Web – My missions
UniFind: SNS expertise and research
Copernico: Administrative File Server
Backup and Disaster Recovery
Overleaf Licenses for Students and Teachers
Matlab Licenses for Students and Teachers
Mathematica Licenses for Students and Faculty
U-web – My Profile
U-web - Fee Monitoring
E-Voting: electronic voting system
PagoPA payment portal
PAT: Transparency Administration Portal
Ser.Se RDA: mission request and reimbursement
SPRINT: Strategic Planning and Performance Management
High Performance Computing
IRIS for research catalogue management
Organization and management of scientific events (Indico)
Kalliope CTI4
Google Meet
U-Web - My Documents
Microsoft Teams – collaboration and online teaching
Titulus Organi
Access to U-Budget Cineca
Mobile telephony service
General ICT policies
VoIP Telephony
Social and community tools
TITULUS - Document management
Office 365
U-GOV
Google Drive
Google Calendar
Google Mail
Survey: online polls and questionnaires
Research Survey: online questionnaires for research
Change your password
Reset or recover your password
Institutional account
Mailing lists and groups
ElixForms: Online forms
U-web - InTime
Data Analysis Dashboard (BI)
Remote Access (VPN)
Time@Web Attendance Management
Canteen: TIME@LUNCH
Badges and Access: Selesta VAM
alumni.sns.it Email Account
Network Usage Policy
Wi-Fi Network for Guests and Visitors (GuestSNS)
Badges and Access: CHECK&IN
Individual Space Booking
Room Booking for Teaching and Institutional Events
MySNS – The course information App of Scuola Normale Superiore
U-Sign
Firmosemplice
Docusign
Agenda Web for students and faculty
WiFi Eduroam
WiFi SNS
How to...
Help Desk
Secondary Menu [EN]
Faq
Can an IT service operate without a system administrator?
What information must be provided for each IT service?
Who must complete the mapping of IT services?
What elements must not be used in the password?
Who should the security certificate request be sent to?
What information must be included in the request?
What happens if the certificate is not valid?
What are the rules for using Copernico storage space?
How can Copernico be used on macOS, Linux and mobile devices?
How can I access Copernico and configure folder synchronization?
How can deleted files be recovered?
What email address should I use to register with Overleaf?
Can I collaborate with other users on the same LaTeX document?
Do I need to install LaTeX on my computer to use it?
No recovery methods available
The system displays the message “Username not found.”
What services are available after registration?
What should I do if my Mathematica Activation Key isn't displayed after submitting?
How can I request a software license?
What data can be modified directly by the user from U-web?
Who can access the U-web Fee Monitoring dashboard?
Is a guide for voting procedures available?
What can I do if I have problems accessing the voting system?
Which credentials must be used to access the vote system?
Is a payment receipt issued?
Is it possible to make a payment without a payment notice?
What is the IUV code?
Where is the system documentation available?
Which contents must be published on PAT?
Is it possible to save a request without submitting it?
Can a reimbursement request be submitted before the mission is completed?
I can't access Ser.Se RDA. What can I do?
What is SPRINT used for?
How do I install Kalliope CTI on iOS?
How to install Kalliope CTI 4 on Android?
How to install Kalliope CTI 4 on Windows/Mac/Linux?
Can an external speaker share materials during a lesson?
Why do students in the classroom see Presenter View while remote students see the slides correctly? How can I fix this?
How can I share a PowerPoint without uploading it to Teams while keeping students and chat visible?
Why can’t I upload a PDF in Teams to present it?
Can I transfer the organizer role to a colleague?
Why can’t I download the meeting participants list?
Why can’t I share presentation audio in Teams on Mac?
Can I use Teams on two devices at the same time, such as an iPad and a laptop?
Why does audio not work on Teams on Mac, while it works with other applications?
Why does a blank window appear at the bottom of the screen when I try to share something in Teams?
An external user cannot access Teams and appears as a member with an @sns.it email: why?
Is it possible to involve external users in the meetings?
Are lessons recorded with Microsoft Teams always available?
Who can access Microsoft Teams at school?
Can I use the mobile phone service for personal use?
What happens if I don't return the assigned materials?
Who can use the Councillors and Senators Module?
How can I sign up for SNS Agorà?
What is the role of Titulus in electronic invoicing?
How can the U-GOV online guide be consulted?
Which areas does U-GOV manage?
Is it possible to share files with other users?
How do I access SNS Google Drive?
Is it possible to share your calendar?
How do I access SNS Google Calendar?
What happens to the mailbox after the relationship with the Scuola ends?
How can users access the SNS email mailbox?
What are the criteria for choosing a new password?
I can't log in to SNS services. What can I do?
How to install GlobalProtect Agent on Windows?
How to create a new group in Google Groups?
How do I access the list of all the School groups?
How do I change group permissions?
Is it possible to include users outside the School in groups?
How to install VPN on Linux?
How to install GlobalProtect Agent on Mac?
Why are my devices no longer connecting to the WiFi-SNS network?
My Android device won't connect to the WiFi-SNS network even though I entered the correct credentials: what should I do?
How do you set up WiFi on Mac?
How to set up WiFi on Windows?
Who can offices contact for training?
What is ElixForms used for?
What should I do if I encounter problems installing GlobalProtect Agent?
How do I check if VPN is active on my computer?
What to do if the VPN doesn't work after installation?
What is the service email address?
Which documents should be consulted to complete registers and diaries?
What can be reported through InTime?
Who can use Time@Web?
Who is eligible for an @alumni.sns.it email address?
How to request access to a new gate
How to report a badge malfunction
What to do in case of badge loss or theft
Badge Deactivation
How to request an extension of badge validity
How to check the availability of a space?
Can I check a professor's class schedule?
Can I select the courses I’m interested in for the MySNS app?
Is an electronic signature via DocuSign legally valid?
How can I sign a document received via DocuSign?
How do I use DocuSign?
Projects
The New University Orientation Portal
WordPress Theme “Laboratories and Research Centers” – an open-source model for research
Gateway Cineca to PagoPA
Welcome kit
Student welcome kit
Welcome Kit for Teaching and Research Staff
Welcome Kit for Guests
Welcome Kit for Visiting
Welcome Kit for Technical, Administrative and Library Staff
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News
The new IT portal is now online
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Daniela Conforti
Lorenzo Aiani
Stefano Scuderi
Andrea Palla
Stefano Tirabassi
Adolfo Baroni
Sandra Marrocco
Federico Calzolari
Lucio Pileggi
Alberto Coduti
Mariano Mirra
Sergio Fenicia
Andrea Ficini
Michele Fiaschi
Claudio Battaglino
Andrea Salvadori
Marcella Monreale
Laura Magli
Simona Facchini
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